Refund & Cancellation Policy

payments1. Overview & Fee Policy

At Lilha Education Centre (LEC), we strive to maintain complete transparency in our admissions and fee management. Our faculty team, physical classrooms, digital infrastructure, and printed study materials are planned based on batch enrollments. This policy outlines the terms under which course fee refunds and batch adjustments are evaluated.

event_repeat2. Refund Eligibility & Timeline

Refund requests are processed strictly based on the date of formal written submission to the admission desk before or immediately after batch commencement:

• Cancellation Before Batch Start: If a student submits a cancellation request at least 3 days prior to the official batch start date, a refund of tuition fees paid will be granted after deducting a nominal administrative registration fee of ₹1,000.
• Cancellation Within 7 Days of Batch Start: If a cancellation request is submitted within 7 calendar days from the batch start date, 70% of the tuition fee paid (excluding study material costs if already issued) will be refunded.
• After 7 Days of Batch Commencement: No refunds will be entertained after 7 days from the batch start date under any circumstances, as seat capacity and academic resources are fixed for the batch duration.

block3. Non-Refundable Items

The following fee components are strictly non-refundable:

• Initial Admission Registration Processing Fee (₹1,000).
• Cost of printed study modules, revision books, or test series packages if already handed over to the student.
• Online portal / LMS account activation charges once login credentials have been generated and dispatched.

swap_horiz4. Batch Transfer & Course Adjustment Policy

If a student is unable to attend their assigned batch due to medical emergencies or exam schedule conflicts (e.g., University or Board exams), Lilha Education Centre offers flexible alternatives instead of cancellation:

receipt_long5. Refund Request Process & Documentation

To initiate a refund request, the student or parent/guardian must follow these steps:

• Submit a formal written application at the admission counter of Lahurabir, Sigra, or Bhojubeer campus, OR send an email to lilhaeducationcentre@gmail.com with the subject line "Fee Refund Request – [Student Name] – [Reg No]".
• Attach copies of original fee payment receipt, student ID card, and bank account details (Account Holder Name, Bank Name, Account Number, IFSC Code) for direct bank transfer.

account_balance6. Refund Credit Timeline

Once a refund request is approved by the LEC management, the applicable refund amount will be credited directly to the student's designated bank account via NEFT/RTGS/UPI within 10 to 14 business days. Refunds will not be disbursed in cash.

help_center7. Contact Refund Help Desk

For any queries regarding fee receipts, installment dates, or refund status, please contact our accounts team: